FAQs


Tickets

When is Museum Day?
Saturday, September 22, 2018

How do I find out if a museum in my area is participating?
To locate participating museums near you, click "Get A Ticket." Filter your search by museum location, museum name and/or museum type. 

How do I get free admission?
Tickets will be available to download beginning at midnight on Wednesday, August 15, 2018. Select "Get A Ticket" from the top navigation bar. Filter your search and click "Get a Ticket" next to the museum you wish to attend. You will be asked to enter your name, email address and confirm the museum you wish to attend before downloading your ticket. You’ll be able to download your ticket immediately and we'll email you a copy. Check your inbox for an email from info@noreply.smithsonianmag.com with a link to your ticket.

Does everyone get free admission?
To get free admission, guests must present an official Museum Day ticket. This ticket provides general admission for ticket holder plus one guest (not valid for special exhibits, parking, IMAX film screening or any other offer). Ticket is only valid on Museum Day, September 22, 2018. If a museum reaches capacity, the museum has the right to limit guests until space becomes available.

Can I bring my whole family to Museum Day?
Each ticket provides general admission for ticket holder plus one guest. If you go to Museum Day with more than one guest, other guests will have to pay full admission.

I have a child. Does my child count as one of the free tickets?
Please call the museum if you have specific questions related to ages and admission. Generally, if admission to the museum is free for children, the museum will not count your child as your Museum Day guest. If the museum generally charges admission for children, then your child will count as one of your Museum Day guests. Each ticket provides general admission for ticket holder plus one guest

Can I download a ticket for more than one museum?
You may download one (1) ticket per email address. Choose wisely! There are no takebacks, once you select a museum, you will not be able to change your selection.

Do I need to print my Museum Day ticket?
Some museums require a printed ticket, others will allow you to show your ticket via a smartphone or tablet. Not sure? Check your ticket. Museums that require a printed ticket include an asterisk under the museum address stating, "*Printed ticket required."

I don’t have a printer. How do I get my ticket?
Not all museums require printed tickets. Your ticket and the museum profile will let you know if the museum you wish to attend requires a printed ticket. Local libraries and community centers are great places to print materials if you don’t own your own printer and the museum you are attending requires a printed ticket. Ask your librarian for assistance if you need help!


Event Promotion

I'm press. How can I promote the event?
Click here to email our PR agency for Museum Day press inquiries. 

I'm a teacher / community organizer. Can I promote the program?
Please! This is a celebration and we invite everyone to join the party! Please use the official Museum Day logo. Share the event on social. Use this promotional flyer to print and display at your school, community center, library, or anywhere else you can think of that will help get people excited about Museum Day. Email museumday@si.edu with questions.

I'm an advertiser. Can my company sponsor Museum Day?
Email museumday@si.edu with sponsorship questions. 


Museum Registration

How do I register my museum?
Museum registration is open! Click here to learn more and register your museum.


Contact

For press inquiries click here. For all other inquiries, please fill out the form below.