FAQs


Tickets

When is Museum Day?
Saturday, September 22, 2018

How do I find out if a museum in my area is participating?
Visit Find a Museum to locate participating museums near you. Use the search features to locate museums by museum name, museum location and/or museum type.

How do I get free admission?
Tickets will be available to download beginning at midnight on Wednesday, August 15, 2018. At that time, a link to "Get a Ticket" will appear on the top menu bar. Find the museum you want to visit and click "Get a Ticket" next to the museum name or within each museum profile.
Enter your name and email address. Once you confirm your selection, your ticket will appear on the next screen and be emailed to you. Check your inbox for an email from info@noreply.smithsonianmag.com with a link to your ticket. Don't forget to save it!

Does everyone get free admission?
To get free admission, guests must present an official Museum Day ticket. This ticket provides general admission for ticket holder plus one guest (not valid for special exhibits, parking, IMAX film screening or any other offer).

Can I bring my whole family to Museum Day?
Each ticket provides general admission for ticket holder plus one guest. If you go to Museum Day with more than one guest, other guests will have to pay full admission.

Can I download a ticket for more than one museum?
You may download one (1) ticket per email address. Choose wisely! There are no takebacks, once you select a museum, you will not be able to change your selection.

Do I need to print my Museum Day ticket?
Some museums require a printed ticket, others will allow you to show your ticket via a smartphone or tablet. Not sure? Check your ticket. Museums that require a printed ticket include an asterisk under the museum address stating, "*Printed ticket required."

I don’t have a printer. How do I get my ticket?
Not all museums require printed tickets. Your ticket and the museum profile will let you know if the museum you wish to attend requires a printed ticket. Local libraries and community centers are great places to print materials if you don’t own your own printer and the museum you are attending requires a printed ticket. Ask your librarian for assistance if you need help!


Promotion

I'm press. How can I promote the event?
Click here to email our pr agency for Museum Day press inquiries. 

I'm a teacher / community organizer. Can I promote the program?
Please! This is a celebration and we invite everyone to join the party! Here's a promotional flyer to print and display at your school, community center, library, or anywhere else you can think of that will help get people excited about Museum Day. Email museumday@si.edu with questions.


Museum Registration

How do I register my museum?
Museum registration is open!  Click here to learn more and register your museum.


Contact

For press inquiries click here. For all other inquiries, please fill out the form below.