FAQs

When Is Museum Day Live!?
Saturday, September 28, 2013

Are all museums in the country participating in Museum Day Live!?
No, museums must elect to participate. All museums and cultural institutions participating must be a 501 (c)(3) organization or have status as a government-operated museum.

How do I find out if a museum in my neighborhood is participating?
Visit the Find a Museum page to locate a participating museum in your area.

Where do I find the Museum Day Live! ticket?
The Museum Day Live! ticket will be available on the Ticket Information page. Fill out the form and you will be emailed instructions on downloading your ticket.

Can anybody get free admission on Museum Day Live!?
No, you must present the Museum Day Live! ticket.

Can I bring my whole family to Museum Day Live!?
No, the Museum Day Live! ticket is only good for two people per household, per address. If you go to Museum Day Live! with more than one guest, your other guests will have to pay full admission.

Can I present my Museum Day Live! ticket on my smart phone?
Every participating museum will accept a printed Museum Day Live! ticket. Museums that are willing to accept it on the screen of a smartphone will have that fact on their Museum page. Visit the Find a Museum page to locate the participating museum you choose and confirm.

Where is my ticket email? I submitted the ticket form, but I have not received the email.
Please check your Spam or Junk folder for the email. The email was sent from museumday@si.edu.