How Big Data Has Changed Dating
What it means to be single and looking for love in the time of algorithms
- Smithsonian.com, January 29, 2013, Subscribe
Online dating has gone mainstream. Over one third of the 90 million single adults in America have an online dating profile in any given month. And, as Match.com touts in its commercials, one in five relationships now start on the Internet.
But how does this new reality affect the way we love and what we come to expect from relationships?
In his new book, Love in the Time of Algorithms, Dan Slater argues that online dating, as it becomes ever more popular, may lead to better relationships. Online daters set the bar high in terms of what they want in a partner, says the journalist. At the same time, however, this has a downside. Slater speculates that dating sites give the impression that there are many more fish in the sea, leading to less commitment in the singles scene.
I think people consider online dating to be a relatively new phenomenon. But your parents met through a computer dating service in the mid-1960s. Can you describe these early days?
It was limited to college campuses, especially in the first few years. You would be in your dorm room and all of a sudden someone would come by and slip a questionnaire underneath the door. You would be asked 100 things about yourself and about what you are looking for in the ideal mate; the questionnaire had these little bubbles next to the questions.
You would return the [completed] questionnaire to the person or the company with a subscription fee of something like $3 or $4. They would take all of your answers and transfer them onto a punch card, which was then run through enormous computers that would fill up an entire room. For each of the subscribers, the machine would spit out a sheet with the person’s six ideal matches. You would just get the name of the person, the college they went to, graduation year and, I believe, their phone number. That would get mailed to you. Then, it was up to you to somehow make contact, either by sending a letter or calling them up. [Slater’s father went to Harvard, his mother to Mount Holyoke.]
What happened after this first service came out?
The two young men [Jeff Tarr and David Dewan] who started these first two companies at Harvard left school, sold their companies and went into other fields. There were other incarnations of online dating as early as the early 80s. But, the modern online dating era, as most people now know it, really started around 1995, when Match.com launched.
What have been the most significant changes since the mid-1990s in the way the sites look and how they function?
The major change from a macro level would really be the efficiency of the sites. One of the early struggles was just that the populations on these sites were so small. The best-case scenario would have been if you lived in San Francisco in the mid-90s, where Match.com originally launched. A 30-year-old woman might have been lucky to log on and find 20 people in her area that at least loosely fit her criteria. Today, if you logged on to a site and only found 20 people, it would feel ridiculously light. You would probably go find another site.
The fact that the online populations have grown so much has allowed the sites to become efficient, not only from a population perspective but also from a data perspective. When you can observe really large populations of people and see how they behave in an online meeting context, it allows you to optimize your site.
Here is just one example. If a guy signs up, and he says, “I am interested in marriage” or “I am interested in something long-term,” but then the people he is messaging are people who have not said that in their own profiles, the system can see that and adjust accordingly. The site is not going to show him women that are interested in marriage or long-term relationships. That wouldn’t have existed even five or seven years ago.
The first technological incarnation of this is this idea of behavioral matching. Let’s say you are a 30-year-old woman and you sign up for Match. They ask, “Do you like men with facial hair?” You say, “yes” or “no.” The other way to see if you like men with facial hair would be not to ask you explicitly but to just see how you behave on the site. Are you clicking on lots of profiles of guys with beards? Maybe you are. Maybe that would surprise you to know that, because you have always thought of yourself as someone who can’t stand facial hair. I think that is the sort of thing that technology may be able to promise now and even more in the future.
So, dating sites can work even when what we think or say we want in a partner is not always what ends up being the best or most compatible for us?
One of the things that online dating executives are always happy to tell you is that people are actually horrible assessors of who they are and what they want. I think to some extent that is true, but we will certainly be seeing the industry play that up as much as possible, “You need my technology in order to figure out what you actually want!”
Beyond the technology, what has happened socially in the last decade and a half to make people want and need the choice and control that online dating offers more than ever?
The marriage age keeps getting later and later. The further the marriage age moves up, the more it means that people are dating into their later years. The more that people are dating into their later years, the harder it is for those people to meet. That is just a reality of life. As you get older, for the majority of people, you’re social circles can shrink a bit. Online dating becomes very useful. The online dating industry has seen this in the form of the 50 and over crowd becoming one of the most popular demographics.
Subscribe now for more of Smithsonian's coverage on history, science and nature.









Comments