How Advertisers Convinced Americans They Smelled Bad
A schoolgirl and a former traveling Bible salesman helped turn deodorants and antiperspirants from niche toiletries into an $18 billion industry
- By Sarah Everts
- Smithsonian.com, August 03, 2012, Subscribe
(Page 3 of 5)
Within a year Odorono sales had jumped to $65,000 and the antiperspirant was being shipped as far as England and Cuba. But after a few years sales had flattened, and by 1919 Young was under pressure to do something different or lose the Odorono contract.
And that’s when Young went radical, and in doing so launched his own fame. A door-to-door survey conducted by the advertising company had revealed that “every woman knew of Odorono and about one-third used the product. But two thirds felt they had no need for [it],” Sivulka says.
Young realized that improving sales wasn’t a simple matter of making potential customers aware that a remedy for perspiration existed. It was about convincing two-thirds of the target population that sweating was a serious embarrassment.
Young decided to present perspiration as a social faux pas that nobody would directly tell you was responsible for your unpopularity, but which they were happy to gossip behind your back about.
His advertisement in a 1919 edition of the Ladies Home Journal didn’t beat around the bush. “Within the Curve of a Woman’s arm. A frank discussion of a subject too often avoided,” announced the headline above an image of an imminently romantic situation between a man and a woman.
Reading more like a lyrical public service announcement than an advert, Young continued:
A woman’s arm! Poets have sung of it, great artists have painted its beauty. It should be the daintiest, sweetest thing in the world. And yet, unfortunately, it’s isn’t always.
The advertisement goes on to explain that women may be stinky and offensive, and they might not even know it. The take-home message was clear: If you want to keep a man, you’d better not smell.
The advertisement caused shock waves in a 1919 society that still didn’t feel comfortable mentioning bodily fluids. Some 200 Ladies Home Journal readers were so insulted by the advertisement that they canceled their magazine subscription, Sivulka says.
In a memoir, Young notes that women in his social circle stopped speaking to him, while other JWT female copy writers told him “he had insulted every woman in America.” But the strategy worked. According to JWT archives, Odorono sales rose 112 percent to $417,000 in 1920, the following year.
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Comments (20)
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I'd suggest trying Lavilin! I do a lot of triathlons and usually train 5-6 days a week. I’m not a particularly smelly person, but given all the running, biking, and swimming I do, Lavilin works really effectively. It’s waterproof, so even though I swim 6 days a week and shower twice a day, the deodorant still lasts up to a week!
Posted by Catherine on April 30,2013 | 01:53 PM
Great article - thanks so much. James Webb Young is an interesting figure in advertising. I like in this case that he employed the still relatively young practice of market research to come up with the insight that drove Odorono's advertising copy. Young has been given credit for the development of the testimonial ad, the money-back guarantee and the coupon (but I have seen evidence of all three long before the 20th Century). I do like his attempt at articulating a creative process: 1. Immersion 2. Digestion 3. Incubation 4. Illumination 5. Reality or verification Thanks to the Smithsonian for sharing content such as this. Cheers
Posted by Jeff Swystun on November 20,2012 | 06:17 PM
One of the best inventions of the 20th century. I'm sure everybody has had a coworker with B.O. who gets all offended if someone mentions it. Also, the walking stink-bombs who cheerfully say they use it because they don't need it. The smell isn't caused by sweat, but it's the excretions and dead carcass' of bacteria which feed on the dead layers of skin and the nutrients which are present in the sweat. It's gross and while people may think it's "natural", which of course it is, it is a major turn off. Yes, even with a macro-biotic, tofu, raw vegetables diet, you still stink. The term, "Smelly Hippies" is true. I was there then and I know Deadheads who still won't get with the program.
Posted by Guglielmo Boogliodemus on August 23,2012 | 12:56 AM
I'd just like to point out that Japan doesn't really sell stick deodorant and you can tell with your nose when you're packed into the trains with everyone else. Don't know how stinky I am naturally, but would not give up my American products while I'm living here in Tokyo :)
Posted by Paul on August 21,2012 | 11:16 AM
Ms Campbell, you are wrong about breast cancer rates. It was known to exist for centuries, and not as a rarity. Did you not even see the miniseries about John Adams in which one of his blood kin received a primitive radical mastectomy because she had breast cancer? It wasn't that rare. As for the chemicals, there have been so many introduced in the world, blaming antiperspirant alone doesn't make much sense.
Posted by Brenda on August 20,2012 | 12:32 AM
"Yet 100 years later, the deodorant and antiperspirant industry is worth $18 billion." No, the industry isn't WORTH $18 billion. It COSTS $18 billion, a price paid by fools.
Posted by Sleeps With Cats on August 20,2012 | 09:44 PM
100 years ago when antiperspirants and deodorants were introduced, breast cancer was virtually unheard of Unfortunately, not true. Breast cancer may be one of the oldest known forms of cancerous tumors in humans. The oldest description of cancer was discovered in Egypt and dates back to approximately 1600 BC. The French surgeon Jean Louis Petit (1674–1750) and later the Scottish surgeon Benjamin Bell (1749–1806) were the first to remove the lymph nodes, breast tissue, and underlying chest muscle. Their successful work was carried on by William Stewart Halsted who started performing mastectomies in 1882. Prominent women who died of breast cancer include Empress Theodora, wife of Justinian; Anne of Austria, mother of Louis XIV of France; Mary Washington, mother of George http://www.news-medical.net/health/History-of-Breast-Cancer.aspx And for a very personal and harrowing account: http://newjacksonianblog.blogspot.com/2010/12/breast-cancer-in-1811-fanny-burneys.html
Posted by Susan811 on August 20,2012 | 08:16 PM
I have ridden crowded buses in less developed countries on hot days and not really noticed odor. If you notice people's odors, maybe you need a life.
Posted by Steve D on August 20,2012 | 07:47 PM
I prefer being odoriferous since a male is socially allowed to smell not-so-fresh and I revel in seldom being stuck in a lengthy line waiting for whatever. A few sniffs and those around me tend to disappear, akin to a reed sea opening wide to allow the passage of a lone chap.
Posted by Obbop on August 20,2012 | 07:43 PM
If people were dousing their "emerging stink with perfume", didn't they already believe they smelled bad?
Posted by Jamoche on August 14,2012 | 04:47 PM
"The advertisement caused shock waves in a 1919 society that still didn’t feel comfortable mentioning bodily fluids. Some 200 Ladies Home Journal readers were so insulted by the advertisement that they canceled their magazine subscription, Sivulka says." This suggestion that the reaction was simple prudery "because it was Victorian times" seems to go against the main thrust (and title) of this article, that the women *were* being manipulated and when you come right down to it, insulted. There is no need for these products in most clean people, with some exceptions of course. Maybe the women that are presented as being prudish really were insulted.
Posted by Isabel on August 12,2012 | 11:41 PM
The truly unforgivable advertising ploy? "Intimate" deodorants. Remember the ads? "That'not-so-fresh'feeling?" Preying upon womens'insecurities. For shame.
Posted by on August 12,2012 | 06:12 PM
To Anna, about the size of the advertisements: Use the zoom function on your browser. I did, they're worth the read. :)
Posted by just2say on August 11,2012 | 01:38 AM
Absolutely fascinating to read how the team went about creating the need for deodorants.
Posted by Anthony James on August 11,2012 | 01:35 PM
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